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myXperia draining battery

Arnavzz
Visitor

myXperia draining battery

Hi,

The myXperia app is draining the most battery in my phone, I have turned the GPS off and also deactivated myXperia from security settings but it consumes the same amount of battery time under the GPS title as the phone has in total discharge. Meaning if the phone says 10 hours discharging, the myXperia app shows GPS on time as 10 hours, however my GPS is off for sure and myXperia is also deactivated under securtiy.

How do I completely stop the myXperia service? Any help?

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10 REPLIES 10
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Uliwooly
Expert

Settings > apps > all > myxperia > disable 

Arnavzz
Visitor

Forgot to mention, I am not getting the disable option for myXperia. Slightly_frowning_Face The disable button itself is disabled. What to do? 

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Uliwooly
Expert

Settings > security > myXperia > turn it off 

Babdi
Visitor

LOL Grinning_Face

Rickard
Master

I've been testing this for a few days but MyXperia doesn't even show up on my battery usage list with the GPS enabled. Is it possible that you had a computer logged on to myxperia.sonymobile.com during this time?

Arnavzz
Visitor

Well, I recently factory reset my phone and since then I have not used myXperia at all, so it's not consuming any battery. But when I did use it, for the first time, I did login using a computer as well, but then the computer wasn't on all the while and I wasn't logged in all the while. Still it did show up as the top battery consumer in power management.

Can you tell me what your settings are for MyXperia?
Rickard
Master

MyXperia doesn't really have any settings. It's just on/off.

Hard to say for sure what could have caused the high battery usage but i suspect tracking was active from your computer.

hitesh1792
Visitor

Well i am experiencing the same issue after doing a factory reset.after factory reset the myxperia was disabled so i enabled it and from that time onwards its drainning my battery..showing gps almost 5hrs..and my gps is disabled
Adomolis
Visitor

Same here. But this time, MyXperia service is always on after the latest update.Screenshot_2014-08-09-10-02-56.jpg