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Magnetic cable acting weird

leodanshah
Visitor

Magnetic cable acting weird

Greetings everybody!
A couple days back my xperia z3 started to charge really slowly through the magnetic port and after a full night charge would only manage to charge the phone to 65% capacity, i searched few forums and people were having this issue on lollipop and were blaming the software but i currently have marshmallow and it just started to act out recently so some issue with the software was not on my mind, then i decided to restart my phone while ot was charging in hopes of solving the problem but to my amazement, all buttons on the right side of the phone stopped responding and the only way i could use the phone was by double-tapping it. Did a soft reset and took a sigh of relief as the buttons came back to life but it still charged slowly. I then charged the phone to 100% with the USB cable and decided to do a factory to see of there might be an app causing this, the battery was around 70%.after the factory i quickly plug in the magnetic cable and to my joy it was charging the way it used to, checked the amps frm ampere app. I let it charge fully and after some use when i decide to charge it again at around 30% its still the same, charging slowly and again if i take it to high percentage through USB which charges normally,the magnetic side works okay! What do you people think the issue is, is it the cable or the software or the port?! Plz do reply!
TIA!!
5 REPLIES 5
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Uliwooly
Expert

That seems to be a hardware issue. 

CameronT
Champion

Hi @Shahdan,

Welcome to the community.

Please try a different USB cable and if possible a different magnetic charger.

leodanshah
Visitor

Thankyou for the replies people and thankyou for welcoming me @CameronT
Today as i was fiddling with the wire and trying to figure out what might have gone wrong! I took off the metal cover over the circuit board inside the magnetic connector and tried to connect it with phone and see what happens,monitoring the current on ampere app. At first it seemed that nothing has changed but as i tilted it a little bit with it still connected and charging the current started going up and up till 1010 mA and i was surprised! And took phone frm 57% to 60% in no time.
Then i took off the cover from the phone and attached it in a normal way and the current then fluctuated around 500mA! What do u make out of this experience i had?
leodanshah
Visitor

Theres some new development here, as i mentioned above the wire charges normally if tilted and held in place.however, when tilted and made sure that the current has gone up and then brought back to default position it keeps on charging normally.
What do u people think is happening here?
CameronT
Champion

@Shahdan,

I can't recommend opening any charging device due to safety concerns. It would appear the issue is physical though, and as such I recommend you contact your Local support team to have it repaired.