Heating problem, Also battery problem.

[Ramniwasmshr5]

Hello Sir/Madam,
I have Sony Xperia C4 dual last around 4 month, currently my phone getting heat, some time looking like it will broust. Then I left to use and close every application, then it's normal within 20 to 25 minutes, also battery conditions very bad after 3 hours use its went 100 to 0 percent, some time it will go directly from 40 or 45 to 0 percent. Please guide me. What I will do for this.

[reemeeran]

Hi my friend,

What i suggest is pls check the battery life with the inbuilt menu in sony like digonastic and then if the graph is dopping suddenly better u change the battery. If u are charging ur mobile frequently this ill cause. so after changing the new battery charge  upto 8hrs first and then charge until full and next charge when the batterry drains upto 15%

[Uliwooly]

@Ramniwasmshr5

We'll need more info to better assist you

charge the phone 100% use it as you normally would then once the battery reaches 10%

settings > power management > battery > take screenshots of:

1. the list

2. tap on the graph and take a screenshot

3. back > tap on the top 4 items on the list > take a screenshot of each 

post them all here or upload the screenshots to box or dropbox or google drive or etc and post the link