error message: unfortunately Google play services has stopped.

[AldriAnne]

Im getting this error message right after I restored my Xperia to factory settings.since the main problem is the battery that drain very quick to the point that it indicates 89% still. What will I do now. I can't access all the applications that needs support from Google.

[CameronT]

Hi @AldriAnne,

Welcome to the community. I am sorry you're having trouble with your phone.

Go to Settings > Apps. Scroll to All apps and then scroll down to “Google Play Services” app. Open the app details and tap on the “Force stop” button. Restart your phone, then try it again. Let me know how you get on.