Earphone Issue

[Dwilli1]

I'm having a problem where when I'm listening to music through Walkman with my earphones, my phone will randomly pause the music.
Aside from just pausing the music, it also tells me to do a Google voice search.
Another problem is that without me pressing anything, my volume will go all the way up or down.
If anyone knows the cause or a solution, or is having the same issues please let me know.
Thanks.

[Sam]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

There could be a number of reasons for this, however please try this first:

Main Menu > Settings > Apps > All > Smartconnect > Clear Data.

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