Difficulty waking up Z1 compact

[abdoujaparov]

I received my Z1 compact yesterday.

I am experiencing difficulty waking the phone up after receiving notifications/alerts and e.g. when I want to turn the display on to see what the time is.

I hit the on/off button but nothing happens. I have to repeat this several times. Sometimes the phone wakes up, most times not.

Am I doing something wrong? Is this a software or hardware issue? PEBCAK? If so, please enlighten me 🙂

[abdoujaparov]

Simply rebooting my phone a couple of times fixed this issue for me, apologies for not replying earlier. 

There was some slowness in waking the phone up for a period yesterday, but it it took much less time than with the original problem. 

[wilpang20]

Hi guys,

I haven't encountered the problems described in the original post but the opposite, sometimes the screen switches/phone wakes up for no reason when it's on the table or in my car.

It's not a major problem but a little annoying as you believe you have received a text or something and reach for the phone....

Anyone had a similiar issue?

[rcbm]

same issue for me. batteries at 30%.

I had to hold the power and the volume up to reset it.

only had the phone a few days.

I don't really want to have to factory restore it... ive only just got it.

Should I return it as faulty?

[despresa]

Hi, I have exactly the same problem with a french phone after 2 days. It takes sometimes about 10sec to wake up.

I'll try to reboot as I haven't done it yet.

Hoping I won't have to return it because I'm loving it 🙂

[gaduffl]

Hi,

I have exactly the same problem. I get the impression that it has to something with the memory. I can reproduce the  problem  if I open up Chrome, load a website with around 10MB of images and then start google maps. When google maps is active and on top and I press the power button to send the phone to sleep, I have to press it many many times to wake up the phone again.

Also the unlock screen seemed to lag from day one (when using the 4 digit pin).

@Sony: This is a very poor performance for a top performance phone. I will also conctact the customer support, this problem has to be fixed immediately!

Regards

[eddhyde]

Can a Mod sticky this thread (as older with sony response)?

Mines better after a hard reset (power + vol up) after being live for just over a week, but isnt really acceptable. My old Xperia S experienced slow downs and laggy screen when waking up (icons took 4-5s to load) which got better with a power off, but thought a 1wk old 2014 phone would be a lot better

[despresa]

The problem has totality disappeared after my first soft reset without uninstalling anything.

[_alexdon_]

I do not know if it will help you,but do you restart your phone regularly?

[eddhyde]

I stated in the message i hadnt restarted it since i recieved it, but only had it a week, so its far from clogged, though suppose it has had a lot of apps installed and a decent amount of use. Have now done so and it is working again with 0 lag on the wake up so a soft or hard restart would seem to cure for me, will let you know if it re-occurs

However its a little disapointing Sony/Android havent sorted this, other android phones with similar hardware dont seem so prone to these kind of issues, and iphones definatly less so.

[_alexdon_]

Iphones do not need restart because there is no actual charge for the RAM memory,simple interface with less customization that can be applied.But on android there is a difference.And I think that all phones on android need restarting regularly to work at their best.