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Camera lens problem,please help me to slove this problem

aihridoy
Visitor

Camera lens problem,please help me to slove this problem

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12 REPLIES 12
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_alexdon_
Expert

Have you submerged the device lately?

alexdon
aihridoy
Visitor

yeah.I did but just 1 min at some water.

can you tell some solution??? 

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_alexdon_
Expert

This has been asked many times before. What I see there seems some form of condensation. I suggest you to open all the flaps,perhaps record some 4K videos so the device will heat up and remove that condensation.

alexdon
aihridoy
Visitor

are you sure water hidden in camera lens?

if I taka some 4k vedios than problem will solve?

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_alexdon_
Expert

I am not sure it will help,but it is something worth a try. Also, make sure to put the device in a bowl of rice as it seems to absorb moisture.

alexdon
aihridoy
Visitor

I tried but results are same.take 3 min 4k vedio 3 times.have you any solution? 

aihridoy
Visitor

just noticed my z2 photos got blurry and are not clear as I first bought the phone
so I checked my lens and I found what I thought was smudge and I tried to clean using my RayBan's cotton cloth which didnt really do anything

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Uliwooly
Expert

@aihridoy

Don't create duplicate posts, contact your local Xperia Care 

http://support.sonymobile.com/global-en/contactUs/

geri
Visitor

Try it to clean with toothpaste I had same issue and fixed with toothpaste
How to do it? Just search on you tube there are many videos there

Hope this help
Remember only with toothpaste not with other solutions