Abnormal Diagnostic test light sensor failure

[xznewbie]

I did conduct diagnostic test on my xz and noticed that the light sensor is not working as directed in the test resulting in failed test warnings. .
I checked the RAM performance but there is red triangle with an exclamation mark showing 2.11 go used out of 2.71.. What does it mean...? How can I rectify it to remove those alarm marks..?

[CameronT]

@trashcan,

The screen protector may be covering the sensor. As a test, would it be possible for you to remove it?

[xznewbie]

@cameronT..Thanks for your input. Well I did the diagnostic test again under a brighter light and yes, it passed.. Meaning there is nothing wrong with attached screen protector.

[Uliwooly]

@trashcan

You might think that, just remove the film/glass and test it with regular light not bright light.

OR

contact your Local support

on a side note, why were you using doble accounts?