Hey there,
So I bought these headphones last week...and have been loving them, using them with my phone for media and calls etc.
However, I recently purchased a gaming streaming service to play a recently released game which wasn't performing as hoped on consoles. As a result, I figured I would use these headphones with that and connect to my TV. After a few minutes, the audio starts distorting with crackling and buzzing...lasting anywhere from a minute to five minutes and then the distortion dissipates, only to return a few minutes later.
To say this is a disappointment is an understatement. I notice there seems to be a fair few complaints about this. For the price paid on these, this kind of issue is unacceptable.
Is it a software / firmware problem? Is it the seals allowing moisture in?
I've only worn them whilst sitting working / playing / strolling around the house so I can't see that 'sweat' or 'condensation' would be an issue either.
Ultimately, if the problem persists, with no 'fix' on the horizon...I will be returning them to the seller.
