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HiHelp required/appreciated . I too cannot get my integrated motion eye to work on msn messenger on my new vaio or the sound.i get these messages appearing....................'We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.'But as far as i am aware i am not using another program. If i want just chat i get this message.............................'Your computer does not have a sound card, or a sound card is not selected.'I have tried the tools, set up audio and video and this message comes up.........'We are unable to run audio and video set up'.Any help would be appreciated as i'm not a laptop buff.My laptop is vgn-ns20smany thanks stokie007