Share your experience!
Hello. I purchased my VAIO five days ago (VGN-FJ1SR). Unfortunately there is a problem with CD/DVD drive and actually I'm not sure if this problem is about the software or hardware of my laptop: when I try to start a film it seems like the device can not reproduce the sound and image properly - both of them are “interrupted”. The same problem with the sound occurs when I insert any audio-CD into CD/DVD drive. The software was already installed on my computer when I bought it. I suppose that some drivers were installed improperly but there is no chance to check this because I didn't have any drivers CD with my machine. I wouldn't like my brand-new computer by send to the Moscow service centre which is the only one in Russia (I live in Saint-Petersburg). Probably you know the solution of the problems like these? I would be very grateful for any help!!!
WRONG FORUM BUT ...
Take your PC back to the retailler and either get them to fix it, replace it or give you back your money either of these options is perfectly OK!