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Panel Problem with 65xe7096

alprio
New

Panel Problem with 65xe7096

Hello,

4 days ago i purchased the tv on the title,from a big local store in greece..

Today i saw in white background something like "dirt" inside the panel.The "dirt" is permanent and it appears at all colors/images.

I tried to clean it outside but i couldnt. It is inside the panel.

Also i found 5 to 6 dead pixels. Not all together though.

I will attach some photos with the "dirt". If it is dirt. Should i return it to local store or contact with sony.

I tried to find an email for sony greece but i couldnt.

 

Thank you.

 

https://1drv.ms/f/s!ApQ0myF2tm7DjK4tQMiI6dCCkCRziQ

 

 

1 REPLY 1
profile.country.GB.title
Pascale_F
Moderator

Hi alprio,


Welcome to the community.


I'll see if I can find this out for you. Maybe someone else in the community can help in the meantime.


Thanks,


Pascale