Xperia S network connection problems

[#1]

Ever since I have had the phone my phone appears to disconnect (and often has no signal).

I have updated the phone to the latest software (read something about an update supposedly fixing it) but it is still doing it.

Is it wise to contact Sony?

[Johan · Accepted solution]

First verify if the problem remains using another SIM card. If so run a software repair via PC Companion to see if that could fix the problem.

http://www.sonymobile.com/gb/tools/pc-companion/

If not contact your local support team to check if a repair center can take a look at your phone.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

[#3]

The phone uses a micro sim and all the other phones on the same network use normal size sim cards.

I have also conducted a software repair so I will contact the repair center.

Thank you.