Join now - be part of our community!

Google Play Store error: 'Connection Timed Out - Retry'

SOLVED
ShehanMorawaka
Visitor

Google Play Store error: 'Connection Timed Out - Retry'

Hello!

I have used my Xperia L for almost a year now. But, a few days ago I have encountered a problem of having an error saying 'Connection Timed Out' whenever I try to open Google Play Store app. I keep retrying and it never opens.

Screenshot_2015-04-13-12-09-02.png

Screenshot_2015-04-13-12-09-07.png

IMG_20150411_234242.JPG



I checked my internet connection, it is fine in some cases. But when I try to check the internet speed using SpeedTest app, it gives me this.

Screenshot_2015-04-13-12-12-34.png

I usually share the phone's internet connection through wifi hotspot. It also works fine having a reasonable speed according to my country.

Please help me to fix this problem.

Thank You!

1 ACCEPTED SOLUTION

Accepted Solutions
Hampus
Champion

Hi,

Do you have the possibility to connect the phone to a Wi-Fi network to see if you experience the same behaviour? You can also go to Settings > More... > Mobile Networks > Access Point Names > Tap your internet APN > If Proxy/Port is set, remove them and restart the phone and try again.

View solution in original post

5 REPLIES 5
profile.country.RO.title
_alexdon_
Expert

Settings-apps-all-google play app,force stop and clear data. Try to log in again.

alexdon
Hampus
Champion

Hi,

Do you have the possibility to connect the phone to a Wi-Fi network to see if you experience the same behaviour? You can also go to Settings > More... > Mobile Networks > Access Point Names > Tap your internet APN > If Proxy/Port is set, remove them and restart the phone and try again.

ShehanMorawaka
Visitor

Thanks for the suggestion@alexdon! But, it didn't solve the problem.

ShehanMorawaka
Visitor

@Hampus, Seems to be the problem is fixed when I follow your suggestion. Thanks a lot!

Hampus
Champion

Glad to hear that it's sovled. Slightly_smiling_Face