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The menu button on my A9 III has stopped working. Please help!
@almulroy check if any dust has entered that area, you can get a small air blower to or a brush to gently remove any dust. You can always try to initialize the camera: https://helpguide.sony.net/ilc/2380/v1/en/contents/0601_setting_reset.html?search=reset
Hi. I’ve checked, and the camera is dust-free. However, the menu is inactive, so I’m unable to reset the camera to factory settings using this method.
@almulroy
To me this is something that needs physical inspection, so it's best to contact Sony or the retailer!
