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RX100M2 has stopped recording movies using the movie button

RX100M2 has stopped recording movies using the movie button

cameras been working fine until today. Suddenly, when I have the top dial in movie mode and I press the movie button it just shows takes me to the recorded movies view and doesn't start recording. Suspecting that the card was full I reformatted it using the camera, I've also done a full factory preset, created a new folder on the card and now when I am in movie mode and press the movie button, it just says "no images in this view" clearly having taken me back to the recorded movies view. 

 

I'm completely stumped, tried another sd card in it (16gb class 10) and same problem. 

If anyone can help, you'll be a genius as I've exhausted everything so far!

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oh and I've also noticed that when I go in to the videos I've recorded, i'm not allowed to delete them What format should the sd card be formatted in please?