Join now - be part of our community!

Playmemories will not upload new files

profile.country.GB.title
Alan1947
Member

Playmemories will not upload new files

Playmemories has just started playing up in that every attempt to upload images/videos from my RX100 V always fails when PM thinks there are no new files.  The final message is always "Some media files may not be imported", and the file count always shows as 0/0.  PM seems to have lost track of time.

 

I have uninstalled PM and re installed.

 

I have run the initialization program to reset to initial settings.

 

So why does PM always think all my new photos its already seen?

 

I also have a RX100 VI and that gets the same result.

 

This behaviour is exactly what you get if you do a second "send to computer" at the RX100 not having taken any further photos.

 

1 REPLY 1
profile.country.GB.title
Alan1947
Member

And never will - according to Sony - its now dropped off their supported products list.

 

You could use Imaging Edge - but will need windows 8.1 or above.

 

Thanks Sony 😠