Share your experience!
Just bought this camera and done a sound check - got nothing back. Tried an external mic - nothing back. Gone to mic settings and switched between manual and auto (after cranking vol to max). Still nothing back. Gone to mic settings again to look at function options - can see them but it just says unavailable when I click on them. Is my camera defective or have I missed a trick? Either way, Amazon won't replace it as I got it as a 'warehouse deal'. Just thought I'd ask here before asking for a refund.
Hello @Fishwish,
I would try to perform a factory reset first, since there is actually a setting which deactivated audio capture.
By resetting the camcorder you will also restore the factory default and there sound should be recorded.
- Nic
Thanks for replying. I’ve tried that and it didn’t work. I bought the camera to use with an external mic but I don’t want to buy one until I know the hardware is working properly. Do you know if a plug and power mic will work once connected to the Jack or does the camera only power external mics through the hotshoe?
Hello @Fishwish,
the camera can power mics with the mic port as well.
If it doesn't work, send it back - amazon may not replace it, but you most certainly get your money back - even though if it was a marketplace purchase.
- Nic
I have exactly the same problem. The external mic doesn’t work. Very irritating, as is the poor software that does with this phone. Going to send it back to Amazon.