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access privileges,

earlook
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access privileges,

using play memories home for the first time i have videos under the title 16-04-2019 which is obviously the (uk) date so i went to change it but it came up with "you cannot change the name,you do not have the required access privileges".What the hell is that?i have transfered the vids to another file on my pc but on the sony play memories it will not let me change anything.

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EdwinaU
Moderator

Hi there,

 

Welcome to the community.

Can you let us know the model number of your product so that we can look for some help?

 

Thanks,

Ed