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Sony Kdl W755 software an fw crash, error 2123

SOLVED
tmarko
Explorer

Sony Kdl W755 software an fw crash, error 2123

Hi to all, im having problems updating my w755. When i want to update android software im always stuck on 88% and having error 2123 (An error occurred during the software update, . The update server in temporarily unavailable. Please try again later Error: 2123). Ive tried several time, over cable, wifi, nothing. Always stuck on 88%. Same thing with fw, ive downloaded fw from sony site, connect usb to tv, the fw starts to copying and again on 88% tv restarts. So if anybody nows how to resolve this, please help! Thanks!

225 REPLIES 225
Anonymous
Not applicable

Hi Tango1376

 

Can you please respond back with your model number.

 

Cheers

tysonmax
Explorer

i got this problem to  i need help

tango1376
Explorer

 please private message mea solution

... thanks

 

Anonymous
Not applicable

@tango1376

 

I need your model number - please reply back with it.

 

Cheers

rustemrustem2
Explorer

Seems to be the same problem with KDL-50W808C. Please suggest. Thanks!

Anonymous
Not applicable

Hi @rustemrustem2

 

Ive sent you a PM, let me know how it goes.

 

Cheers

leet.Smithy
Member

Hi, send me a solution for a crashing issue with KDL-42W705b please. Thank you ^^

MrCapullo
Explorer

Hello Quinnicus,

 

I have the same problem in Spain in a W80 C model.

 

Please, could you provide me the solution?

 

Thank you very much!

Anonymous
Not applicable

@MrCapullo - ive sent you a message with a fix, let me know how it goes

 

@leet.Smithy - this fix is only for 2015 android TVs.  Your model is a 2014 non-android.  Can you describe what is happening?

leet.Smithy
Member

It's an inbuilt mediaplayer on Bravia. It crashes everytime when I try to watch any movies from DLNA. Every 10-20 min my stream freezes and TV won't work on properly without unplugging its power cord and plugging it back in. It started happening after downloading new software.