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Sony KD55XE9005 Internet connection drop-outs

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Nsider
Explorer

Sony KD55XE9005 Internet connection drop-outs

Hi ,I bought this TV a year ago and all has been fine until the last 5 weeks or so . The TV always connected to internet automatically now however it will not connect to the internet automatically anymore, if I go to settings and turn off date and time using network and then turn back on it will connect to internet however when TV is turned off and unplugged I have to go through the process again .I have all the latest firmware up dates version 7 any ideas 

2 REPLIES 2
Anonymous
Not applicable

Hi there,

 

Have you tried a factory reset?

 

Best wishes,

M

profile.country.IE.title
Nsider
Explorer

Hi Michael no I didn't try a factory reset because I have apps which I downloaded and would have to reinstall also picture settings as well as freesat channels which I had saved in favorites will all have to be saved again I was hoping there might be an easy fix but looking like I may have to do factory reset . Thanks