Screen burns OLED

[tonyboy60]

Hello, I brought a KD55AF8 tv, it has what looks like screen burn. Contacted Sony as I had a 5 year Guarantee, after keeping me waiting 5 weeks they tell me there’s nothing they can do! I spent over £2400 on this tv and ,done nothing but watch TV on it and it’s ruined. Can anybody help me with any advice please? I certainly would never buy Sony again the after sale service is disgusting!

[rooobb]

Cannot see anything, via mail i don’t think you can attach pictures….

[Pms2000]

[rooobb]

Unless you left that image for a long time on screen I really doubt you may have burned the panel.. did you already tried to force the panel maintenance?

[Pms2000]

Yes went through all the stages, instructed by Sony . They told me any repair would be at my own expense .

Paul


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