Share your experience!
Hello guys
I have this TV and after 2 months ive decided to reset the factory settings as i thought i messed up the input settings and the TV was also acting up a little bit by being a bit slow to respond.
Once the reset was complete the first screen that came up was to set up the touchpad remote but all of a sudden it wouldnt pick it up at all, the remote was perfectly fine before the reset.
I have done all the updates and the verion is 5.0.2- ive done an internal and external cycle, ive even changed batteries just in case but it still wouldnt connect to the remote.
Any ideas for further troubleshooting?
Solved! Go to Solution.
Hi Pav
i found these articles and have tried both methods, unfoirtunately my remote remains dead
http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/72587
and
http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/68153
regards
DAVEBEADLE
Hi Pav
i found these articles and have tried both methods, unfoirtunately my remote remains dead
http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/72587
and
http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/68153
regards
DAVEBEADLE
Same problem here, on TWO TVs.
https://community.sony.co.uk/t5/televisions/touchpad-remote-broken-after-factory-reset/td-p/2030222
thanks you guys i actully i try secound option and it works is hard to get red light to blink twice but after 10 times i finlly done it good luck
thanks for this info