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Kd-55ag8

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Gilbo2302
New

Kd-55ag8

Afternoon all

First time on the forum, I have a Kd-55ag8, with sky Q, when I go on UHDthe picture is OK for the first few minutes, then it starts to stutter like a strobe light, I have changed the HDMI cables 3 times to rule them out, can anyone please advise? Tia

3 REPLIES 3
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HannahEd01
Community Team

Hey, try to make sure you have this version (The latest software) https://www.sony.co.uk/electronics/support/oled-tvs-android-a8g_ag8-series/kd-55ag8/downloads/000170... and let me know if you still need anything. Cheers.

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Gilbo2302
New

Thanks for getting back to me, the TV has uptodate software onSent from Samsung Mobile on O2
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Joe_Dohn
Specialist

Hey @Gilbo2302,

 

Did the update solve the issue for you? If so, mark the solution so people can find the answer easily ^^

 

On the other hand, if it didn't, let us know what's going on now so we can try and help solve it with you.

 

- JD