All apps disappeared, just blue screen.

[Tvbroken]

I have a Sony tv, only use it upstairs with apps like BBC and Amazon etc. Went to home screen, choose all apps and there's nothing but a blue screen. I've turned it on and off, unplugged it, checked the internet connection, reset internet, nothing. All other devices working. Can anyone help?

[Mick_D]

Hi @Tvbroken, sorry to hear that.

Have a look at this thread: 

Also here: https://community.sony.co.uk/t5/android-tv/all-streaming-apps-missing-or-not-working/td-p/2524644

Cheers

Mick

[Moderator edit: removed tech-support URL as the original cause has been fixed]