No video playback

[Killedthemessen]

I can't playback any videos I have recorded on my phone they are showing in gallery but when I click on them it won't play just get loading symbol this is on new Xperia 1

[Uliwooly]

@Killedthemessenger 

i can recreate this issue, let me try few things and get back at you

[Uliwooly]

@Killedthemessenger 

Which build number and Album app are you on?

I've tested the phone in safe mode, clear cache, cast the videos, it won't work, they will work if you download a different video app, so corrupted files it's not the issue. 

I'm on 55.0.A.2.314   Album > 9.6.A.0.12

[Uliwooly]

@Killedthemessenger 

Update, after restarting the device 3 times, it's now working, do report back.

[Killedthemessen]

I'm just going into the gallery 

[Killedthemessen]

Oh it's working now thanks for help I tried casting and it unlocked the screen 

[Killedthemessen]

I tried casting to another device seemed to unlock something then the videos started playback on my phone must have been locked somewhere