HT-XF 9000 sub loses connection

anparnh55 — Wed, 16 Oct 2019 19:49:42 GMT

Hi. I’ve had an issue with my soundbar for a few weeks now. Whilst watching a movie or tv program I notice the wireless sub flashing red halfway through and no bass at all coming from it. Also, when I do a sound test, I can’t hear anything from the sub unless it’s cranked up full, even then it’s not a bass sound but a faint noise. Looking on the Q&A’s, it states that a flashing red light on the sub means it’s overheating. I don’t believe there’s any possible way it would be overheating. It’s near the soundbar and has plenty of space around it with nothing blocking the vents. Of course it’s out of warranty now. Is anyone experiencing a similar ? I must admit I’m very disappointed with my recent Sony purchases. This is the third product I have with apparent quality control issues.

Re: HT-XF 9000 sub loses connection

Sean_Mc — Thu, 24 Oct 2019 13:08:02 GMT

Hi there,

If you've got an issue with your Soundbar, I'd recommend getting in touch with the support team here for further help.

Best wishes,

Sean

topic Re: HT-XF 9000 sub loses connection in Home Cinema, Projectors & Players

HT-XF 9000 sub loses connection

Re: HT-XF 9000 sub loses connection