topic BDV E2100 wont play any DVD's in Home Cinema, Projectors & Players

BDV E2100 wont play any DVD's

jackfitz — Sun, 22 May 2016 09:17:51 GMT

I have a BDV E2100 which for some reason has stopped playing any of my DVD's and when playing CD's the sound is terrible. Can anyone pleas advise?

Re: BDV E2100 wont play any DVD's

Anonymous — Sun, 22 May 2016 22:22:19 GMT

Hi there

Do you get any error messages or codes eithervon the tv screen or on the player itself?

Are you able to test a bluray instead?

Cheers

Re: BDV E2100 wont play any DVD's

jackfitz — Sat, 28 May 2016 10:07:56 GMT

Hi sorry for the delay. The player has now stopped playing CD's as well. On the player it says False on the Home screen it states "cannot operate this disc". I have tried a blueray but just the same, I have played all the discs before and they was ok but there were times I had to open and close in order to get discs to play.

Hope this information is enough for you and I appreciate your help.

Regards Jack

Re: BDV E2100 wont play any DVD's

Anonymous — Sat, 28 May 2016 18:31:42 GMT

Hi there

Im not a technician, but it sounds like a hardware failure to be honest - possibly needs a new laser kit.

Best thing to do is contact an authorised Sony repairer, see:

http://services.sony.co.uk/support/en/repair/asc

Cheers