topic How to remove unsupported content message when watching video from USB stick? in Other TVs

How to remove unsupported content message when watching video from USB stick?

Bluetoot — Sun, 04 Feb 2018 08:36:24 GMT

Hello,

I was watching some videos from a USB drive on my KDL-42W705B TV and the TV displayed a message saying Unsupported Content on the screen the whole time.

The video played fine, apart from this message being displayed. Is there any way to remove the message?

Thanks.

Re: How to remove unsupported content message when watching video from USB stick?

EdwinaU — Sun, 04 Feb 2018 18:55:13 GMT

Hi Bluetoot,

I'm not sure you can. Your TV supports certain files so I think the videos would need to be converted to a format that is supported. You can check here to see which files are supported for USB playback.

Cheers,

EdwinaU