https://community.sony.no/t5/other-tvs/kdl48wd650/m-p/2208851#M45594 <P>Hi</P><P>&nbsp;</P><P>Do your have the option to add an external wireless keyboard? Or remove one from a PC and check if some functions work.</P><P>If yes, then try to perform a factory reset:</P><P><A href="http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/related/1" target="_blank">http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/related/1</A></P><P>&nbsp;</P><P>Also check batteries contacts or replace the batteries on your remote with new alkanine ones.</P> Thu, 21 Jul 2016 14:30:55 GMT MiCal1967 2016-07-21T14:30:55Z https://community.sony.no/t5/other-tvs/kdl48wd650/m-p/2208634#M45580 <P>I cannot use anymore my remote control and also the control buttons on the TV are not functioning anymore.</P><P>The only button that works on the remote is ON/OFF</P><P>&nbsp;</P><P>The TV set is&nbsp;6 weeks old!&nbsp;</P><P>&nbsp;</P><P>Please help</P> Thu, 21 Jul 2016 09:22:03 GMT https://community.sony.no/t5/other-tvs/kdl48wd650/m-p/2208634#M45580 DumiDan 2016-07-21T09:22:03Z https://community.sony.no/t5/other-tvs/kdl48wd650/m-p/2208851#M45594 <P>Hi</P><P>&nbsp;</P><P>Do your have the option to add an external wireless keyboard? Or remove one from a PC and check if some functions work.</P><P>If yes, then try to perform a factory reset:</P><P><A href="http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/related/1" target="_blank">http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/related/1</A></P><P>&nbsp;</P><P>Also check batteries contacts or replace the batteries on your remote with new alkanine ones.</P> Thu, 21 Jul 2016 14:30:55 GMT https://community.sony.no/t5/other-tvs/kdl48wd650/m-p/2208851#M45594 MiCal1967 2016-07-21T14:30:55Z