Can't get netflix to work

Philliskirk — Wed, 07 Jan 2015 20:33:20 GMT

hi, recently suscribed to netflix but can't get it to work on my tv. I have a KDL-50W289B. i tried to connect through the app but it says i can't connect to netflix server 2 or 3. However netflix server 1 and my internet connection are fine.

Not sure what to do, tried updating and in help menu and says i have current version and also tried refreshing internet settings but still not good. tried the old power off and on, also my other apps are working fine, like bbc iplayer etc.

any advice would be greatly apreciated.

cheers Mark

Re: Can't get netflix to work

Anonymous — Wed, 07 Jan 2015 21:08:42 GMT

Hi there

Sounds like a Netflix specific issue. Try going through the troubleshooting advice from Netflix:

https://help.netflix.com/en/node/461

I would also recommend rebooting your ISPs router (or switching it off for about 30 mins and switching it back on again).

Hope this helps.

topic Can't get netflix to work in Other TVs

Can't get netflix to work

Re: Can't get netflix to work