GETTING ONLINE VIA ETHERNET HELP HELP???????

rhainman — Tue, 30 May 2006 21:39:54 GMT

Bought a vaio laptop have a desktop as well but when I connected the laptop to ethernet cable it wouldnt go online it came up this page cannot be displayed ntl say there is a firewall stopping it and I need to see the dealer but all the firewalls are off has it happened to yours help please

Re: GETTING ONLINE VIA ETHERNET HELP HELP???????

kee-lo_ — Wed, 31 May 2006 13:09:04 GMT

What are you connecting it to?

Re: GETTING ONLINE VIA ETHERNET HELP HELP???????

rhainman — Wed, 31 May 2006 17:28:51 GMT

im connecting it to an NTL broadband box via ethernet cable

Re: GETTING ONLINE VIA ETHERNET HELP HELP???????

Thalamus. — Wed, 31 May 2006 17:56:47 GMT

Hi rhainman,

I have found the info below on NTL's Cable Modem Troubleshooting Tips which may help

Windows XP built-in firewall
Some users report difficulties getting Windows XP to work when first connected. It is possible that the built-in firewall might be causing problems with the strange requirements of the cable modem DHCP system. It is suggested that you should not enable the built-in firewall until after (a) you have a working cable connection, and (b) you understand how to configure the built-in firewall. You should only consider enabling the firewall if your XP PC is directly connected to the cable modem. You should disable the firewall if there is a NAT router and/or home LAN between the XP PC and the cable modem.

Open Control Panel.
Double-click Network Connections.
Right-click the appropriate connection icon, and select Properties.
Click on tab Advanced to bring it to the front.
To enable the firewall, check Protect my computer (etc); or
To disable the firewall, uncheck Protect my computer (etc).
Click on button Settings...
With tab Services at the front:
check any services offered on your PC that you wish outside users to be able to connect to. If there are no such services, uncheck all boxes.
Click tab ICMP to bring it to the front:
check Allow incoming echo request.
check all the Allow outgoing options.
Click OK to exit Advanced Settings.
Click OK to exit Connection Properties.

I have also attached a Step By Step Guide from ntlworld regarding how to configure your existing ntl Broadband connection for a new PC.

Which may offer some further answers..

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GETTING ONLINE VIA ETHERNET HELP HELP???????

Re: GETTING ONLINE VIA ETHERNET HELP HELP???????

Re: GETTING ONLINE VIA ETHERNET HELP HELP???????

Re: GETTING ONLINE VIA ETHERNET HELP HELP???????