topic Re: Error message - "The ati2dvag display driver has stopped working normally" in PCs & Accessories

Error message - "The ati2dvag display driver has stopped working normally"

Skeeta — Sun, 07 May 2006 03:15:21 GMT

This is my first post to the forum (after owning my VAIO notebook for more than 4 years). My notebook is a PCG-GR214MP with XP PRO SP2 (completely up to date) OS.

I am concerned that for the past few days I am receiving the following error message -

"The ati2dvag display driver has stopped working normally. Save your work and reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to Microsoft."

All I know is that the Display Adapter is a Mobility Radeon from ATI Technologies, however there do not appear to be any updated drivers for the adapter and I'm concerned that the current driver has become corrupted.

Can anyone suggest a solution to this problem.

The relevant file is ati2dvag.dll 😞

Re: Error message - "The ati2dvag display driver has stopped working normally"

Blencogo — Sun, 07 May 2006 08:01:01 GMT

Hi Skeeta and welcome to Club Vaio!

There is an updated audio driver version 5.12.01 on VAIO LINK but I see it is dated back in April 2002.

Have you tried uninstalling the sound chip in Device Manager and re-booting to force Windows to reload the driver?

Re: Error message - "The ati2dvag display driver has stopped working normally"

rich912 — Sun, 07 May 2006 09:01:36 GMT

Heavy night Bencogo?:smileygrin:

Skeeta, unfortunately there are no updated Video drivers for your model, but you will find the original pre-installed drivers by following the link provided by Blencogo. It may be worth re-installing the drivers.

Re: Error message - "The ati2dvag display driver has stopped working normally"

Blencogo — Sun, 07 May 2006 15:21:17 GMT

Just showing my age Rich! Don't have the stamina any more!

Re: Error message - "The ati2dvag display driver has stopped working normally"

rich912 — Sun, 07 May 2006 18:59:53 GMT

Been there and bought the T shirt:smileywink:

Re: Error message - "The ati2dvag display driver has stopped working normally"

Thalamus. — Sun, 07 May 2006 19:24:07 GMT

Just showing my age Rich! Don't have the stamina any more!

If I can remember the link Blencogo, perhaps you can download a stamina update...:smileygrin:

Re: Error message - "The ati2dvag display driver has stopped working normally"

Blencogo — Sun, 07 May 2006 23:04:50 GMT

I probably need the full System Restore!

Re: Error message - "The ati2dvag display driver has stopped working normally"

Skeeta — Mon, 08 May 2006 05:42:57 GMT

Heavy night Bencogo?:smileygrin: 

Skeeta, unfortunately there are no updated Video drivers for your model, but you will find the original pre-installed drivers by following the link provided by Blencogo. It may be worth re-installing the drivers.

Many thanks for replying (and to Blencogo)...I must admit to not being an expert here. I'm a Mac user and I've kept my old VAIO notebook mainly for my Accounting software because I didn't want to pay the exorbitant price asked for changing to the Mac version of the software package!

I've found the Driver details under 'Mobility Radeon Properties' which is under 'Display Adapters' on My Computer. If I merely click the Uninstall button (on the Driver tab) to uninstall the driver and then re-boot will Windows go looking for the driver and re-install it? Also, if the Driver file (ati2dvag.dll) is corrupted won't this mean that I then won't be able to access my screen at all? Sorry if this is a very DUMB question

Re: Error message - "The ati2dvag display driver has stopped working normally"

Blencogo — Mon, 08 May 2006 23:00:10 GMT

Hi Skeeta,

Not a silly question!

Yes, Windows will look for the driver and install it automatically.

If you are worried about the driver being corrupted, download the Preinstalled Driver package from Vaio-Link first and put it in a directory you can find easily (D:\VaioDrivers?). If windows finds the original driver is corrupted, it will ask you where to look for a driver. Say NO to 'Search the Web' and point it to your download directory.

Re: Error message - "The ati2dvag display driver has stopped working normally"

rich912 — Mon, 08 May 2006 23:19:25 GMT

I suggest that you download the pre-installed drivers from Vaio-Link, extract and install the video drivers and then uninstall the device via Device Manager, re-boot and let Windows re-install the drivers. If the current driver file is corrupted then hopefully this will cure the problem.

If you encounter any video problems when booting Windows then use the Safe Mode option (tap F8 at boot), this will load video drivers that will provide a basic display, thereby allowing you to troubleshoot the driver issue.

EDIT: Sorry Blencogo, got distracted halfway through replying and didn't see that you already have this one covered.....

Re: Error message - "The ati2dvag display driver has stopped working normally"

stiobhna — Tue, 13 Jun 2006 22:16:08 GMT

Can't help with any solution, but I've got a VGN-A217S with an ATI Mobility Radeon 9700 installed (2 years old).

I get the same problem, particularly with some games (e.g. 'Half Life 2 - Episode 1' and 'Rise of Legends').

The most recent driver available from Sony (as there is no direct driver support for notebooks from ATI) is v 6.14.10.6458c but this is almost 2 years old! It's extraordinary to conceive there isn't a more recent version available.

I've sent a query to Sony via e-Support re. this problem - I'm pretty sure the driver needs updating to negate the problem.

Re: Error message - "The ati2dvag display driver has stopped working normally"

jammold — Tue, 13 Jun 2006 22:52:11 GMT

Sadly mate, and I've seen this so many times now its UNREAL...

Sony do not and will not ever upgrade their drivers. Its very sad but true. You can try to find new drivers from the manufacturer of your video card, but catch 22 is that many of these manufacturers have not got the mobility (laptop) drivers for download...

Its a nightmare, as the manufacturers will refer you to your OEM - which is SONY *sigh* so you get the royal runaround....

You may be lucky and find appropriate drivers... but unfortunately its a case of making do with that you have

Re: Error message - "The ati2dvag display driver has stopped working normally"

Skeeta — Wed, 14 Jun 2006 11:29:47 GMT

Many thanks Rich 912 - I downloaded the pre-installed drivers from the Vaio Link site and then uninstalled the device driver. I then installed the Mobility Radeon driver that I had downloaded onto my desktop and it now seems to be working without too many problems ...apart from the fact that MS Outlook (2000) crashes every time I attempt to open it.

My system came with System Recovery discs (yes, it's that old - purchased October 2001). I have installed all updates via the MS download site. I'm just concerned that if I now do a complete re-install of XP Pro right up to SP2 it will literally take days.

Does anyone have a suggestion for an efficient method of installing the OS (plus programmes)?

Cheers
Tricia