topic Re: Vaio A497XP - Problems with DVD-RW Drive.... in PCs & Accessories

Vaio A497XP - Problems with DVD-RW Drive....

GE90 — Mon, 05 Jun 2006 19:39:24 GMT

Hi,

Can anyone please help?

Just using DVD Shrink to back up a couple of DVD's and I get an error when it is reading it. Works OK on other computers.

The 2 DVD's are a little scratched, and this appears to be the problem. It appears that the SOny drive is very temprimental, and simply will not read them using Shrink, Clone etc.

Anyone else had this, and got round it???

Thanks very much.

Re: Vaio A497XP - Problems with DVD-RW Drive....

rich912 — Mon, 05 Jun 2006 19:52:01 GMT

Hi GE90,

Chances are that your model comes with the DW-D56A optical drive – not good news! This drive is known to be extremely temperamental and, judging from the experiences of other unfortunate users of this drive, it will possibly fail completely in the not too distant future.

You could try a disk copy of the scratched CD’s but I fear that it is the drive not the media. If your notebook is still in warranty I suggest that you contact Sony support.:smileysad:

Re: Vaio A497XP - Problems with DVD-RW Drive....

GE90 — Mon, 05 Jun 2006 20:02:00 GMT

Thats the one!!!
Would Sony change it do you think? It is under 1 year old!:smileysad:

Re: Vaio A497XP - Problems with DVD-RW Drive....

rich912 — Mon, 05 Jun 2006 20:26:48 GMT

Yes, get in touch with Sony immediately and report the problem. There have been countless Club Vaio members that have had problems with this drive and Zina has had more problems than most. Type DW-D56A into the search facility on this forum and all will be revealed….

Re: Vaio A497XP - Problems with DVD-RW Drive....

GE90 — Tue, 06 Jun 2006 21:13:35 GMT

Thanks Rich.

Has anyone managed to get a permanent fix under warranty?
Is there a modified drive available?

Thanks very much.

Re: Vaio A497XP - Problems with DVD-RW Drive....

Blencogo — Tue, 06 Jun 2006 23:15:31 GMT

I believe they are replacing the faulty DW-D56A drives with another make.

:smileyd_oh:

Re: Vaio A497XP - Problems with DVD-RW Drive....

kee-lo_ — Wed, 07 Jun 2006 12:45:39 GMT

Someone once told me to put my DVD disks in the fridge so the plastic expands into the holes... not sure if it works LOL

Re: Vaio A497XP - Problems with DVD-RW Drive....

GE90 — Wed, 07 Jun 2006 14:15:10 GMT

It looks like it needs to go back for a new drive!

Do I need to remove all of my software first?

I am not convinced that a new drive will fix it, looking at other threads.....???

Any advice appreciated.

Tony.

Re: Vaio A497XP - Problems with DVD-RW Drive....

GE90 — Wed, 07 Jun 2006 14:18:08 GMT

Blencogo

Do you know how I can have it replaced with the new make drive?

Thanks

Re: Vaio A497XP - Problems with DVD-RW Drive....

Blencogo — Wed, 07 Jun 2006 18:03:38 GMT

I think they have had to replace so many DW-D56A drives, they have exhausted the world supply!!

I think they are replacing these drives with Matshita UJ-831Da.

Have a look at THIS THREAD

For further info perhaps you need to post a reply on the above thread for the attention of Zina and Sebby - an update would be useful!

Re: Vaio A497XP - Problems with DVD-RW Drive....

GE90 — Wed, 07 Jun 2006 18:20:10 GMT

Done, thanks very much!

Re: Vaio A497XP - Problems with DVD-RW Drive....

GE90 — Wed, 07 Jun 2006 18:20:18 GMT

Done, thanks very much!

Re: Vaio A497XP - Problems with DVD-RW Drive....

kee-lo_ — Thu, 08 Jun 2006 13:43:44 GMT

I would deactivate software you needed to activate so you don't have too much hassle when you need to reactivate it when it comes back reformatted

Re: Vaio A497XP - Problems with DVD-RW Drive....

GE90 — Thu, 08 Jun 2006 14:03:49 GMT

Thanks. What exactly do you mean by de-activate?

Thanks again

Re: Vaio A497XP - Problems with DVD-RW Drive....

kee-lo_ — Fri, 09 Jun 2006 13:07:51 GMT

Programs like Office have activation, so you need to deactivate them so you don't have to call MS to have it fixed