topic Re: Keyboard Quality Problem Vaio Notebook in PCs & Accessories https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37010#M90970 <HTML><HEAD></HEAD><BODY><P><PRE __jive_macro_name="quote" class="jive_text_macro jive_macro_quote">Thanks useful to know as Sony claim this is a 'one off'....<BR /></PRE><BR /><BR />Ok, so I’ve an idea for Nico. Rig up some kind of counter so that when a member highlights a particular problem, any similar problem noted by another member will be added to the tally. This info is then fed to the appropriate tech. bods at Sony to indicate the extent of the problem but is also noted on the forum so a member registering their problem can tell Sony the head count so far, giving the ammunition they need when told it’s a 'one off'.<BR /></P></BODY></HTML> Sat, 19 Aug 2006 18:55:41 GMT lyapple 2006-08-19T18:55:41Z Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37002#M90963 <HTML><HEAD></HEAD><BODY><P>I bought an VGN FS415S just three months ago and several of the keys have begun to come lose and fall off - not happy. Has anyone else experienced similar problems?<BR /></P></BODY></HTML> Thu, 17 Aug 2006 13:35:07 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37002#M90963 Billybutler 2006-08-17T13:35:07Z Re: Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37003#M90964 <HTML><HEAD></HEAD><BODY><P>Hi Billybutler,<BR /><BR />Welcome to Club Vaio, <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.no/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /> <BR /><BR />As you only had your Vaio for three months then I suggest you contact <A href="http://www.vaio-link.com/contacts/contacts.asp?l=en&amp;tp=vaio" target="_blank">Vaio-support</A> and request that they either send you replacement keys or repair your keyboard...<BR /></P></BODY></HTML> Thu, 17 Aug 2006 19:53:28 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37003#M90964 Thalamus. 2006-08-17T19:53:28Z Re: Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37004#M90965 <HTML><HEAD></HEAD><BODY><P>I have some replacement keys being sent for the keys which have become detached but there is some loosening in a number of other keys so i fear this issue will be ongoing and allegedly according to vaio support my keyboard is not covered under warranty for repairs of this sort which I find incredible not entirely plausible.....<BR /></P></BODY></HTML> Fri, 18 Aug 2006 10:44:50 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37004#M90965 Billybutler 2006-08-18T10:44:50Z Re: Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37005#M90966 <HTML><HEAD></HEAD><BODY><P>TonyBeard had a very similar problem, he had a word with Adam, but now that's he's gone I don't know who I could put you in touch with, maybe Tweedy will know?<BR /></P></BODY></HTML> Fri, 18 Aug 2006 15:37:16 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37005#M90966 kee-lo_ 2006-08-18T15:37:16Z Re: Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37006#M90967 <HTML><HEAD></HEAD><BODY><P>Thanks useful to know as Sony claim this is a 'one off'....<BR /></P></BODY></HTML> Fri, 18 Aug 2006 20:05:16 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37006#M90967 Billybutler 2006-08-18T20:05:16Z Re: Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37008#M90968 <HTML><HEAD></HEAD><BODY><P>They should spend more time reading this forum, this is about the 5th post about it, with at least 10 "me too" messages<BR /></P></BODY></HTML> Sat, 19 Aug 2006 13:14:16 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37008#M90968 kee-lo_ 2006-08-19T13:14:16Z Re: Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37009#M90969 <HTML><HEAD></HEAD><BODY><P>somehow I figured they were being somewhat economical with the truth.....<BR /></P></BODY></HTML> Sat, 19 Aug 2006 14:44:31 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37009#M90969 Billybutler 2006-08-19T14:44:31Z Re: Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37010#M90970 <HTML><HEAD></HEAD><BODY><P><PRE __jive_macro_name="quote" class="jive_text_macro jive_macro_quote">Thanks useful to know as Sony claim this is a 'one off'....<BR /></PRE><BR /><BR />Ok, so I’ve an idea for Nico. Rig up some kind of counter so that when a member highlights a particular problem, any similar problem noted by another member will be added to the tally. This info is then fed to the appropriate tech. bods at Sony to indicate the extent of the problem but is also noted on the forum so a member registering their problem can tell Sony the head count so far, giving the ammunition they need when told it’s a 'one off'.<BR /></P></BODY></HTML> Sat, 19 Aug 2006 18:55:41 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37010#M90970 lyapple 2006-08-19T18:55:41Z Re: Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37011#M90971 <HTML><HEAD></HEAD><BODY><P>That's a good idea Pandora, it could be a useful tool...:smileyhappy:<BR /></P></BODY></HTML> Sun, 20 Aug 2006 12:47:10 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37011#M90971 Thalamus. 2006-08-20T12:47:10Z Re: Keyboard Quality Problem Vaio Notebook https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37012#M90972 <HTML><HEAD></HEAD><BODY><P>Pandora,<BR /><BR />A similar thing happened - it was called "call the fire brigade" (I remember Seb21 and I laughing about that!) and apparently VAIO-Link "investigated" what we had brought to their attention. Though no one ever got back to either of us!<BR /></P></BODY></HTML> Sun, 20 Aug 2006 15:53:55 GMT https://community.sony.no/t5/pcs-accessories/keyboard-quality-problem-vaio-notebook/m-p/37012#M90972 kee-lo_ 2006-08-20T15:53:55Z