topic Re: Vaio FE21H freeze in PCs & Accessories

Vaio FE21H freeze

thinga — Sun, 27 Aug 2006 21:02:20 GMT

Hi all, i have just bought my notebook for 2 month but in the last two weeks it has been frozen a few times, i cnt even turn it off by turn off button. Is there anyone know the reason why and the solution for it? Thank you in advance

Any helps would be appreciated.

Re: Vaio FE21H freeze

Thalamus. — Sun, 27 Aug 2006 21:04:44 GMT

Hi thinga,

Welcome to Club Vaio,

It could be a number of things really...

Do you get any error messages when your Vaio freezes...:smileyconfused:

Re: Vaio FE21H freeze

rich912 — Sun, 27 Aug 2006 21:07:40 GMT

Hi thinga and welcome to the forum.

Assuming that you have a firewall and up to date anti-virus software, have you also run a spyware/mareware scan using a utility such as Spybot S&D.

Also have you installed any new third party software or hardware recently?

Re: Vaio FE21H freeze

thinga — Mon, 28 Aug 2006 23:53:10 GMT

Hi, i didnt get any messages for the first few times but the last time showed the long message with the blue screen. At the moment i dont run any anti-virus software cos of its expriral. Do you know any free trusted aniti-virus software that replace the Norton?
Yesterday i run the virus scanning and the result found 1 virus or Trojan horse in my system. Can you please tell me how to remove the virus or what software i need to buy?
Thank you

Re: Vaio FE21H freeze

Blencogo — Tue, 29 Aug 2006 00:22:56 GMT

Hi thinga and welcome to Club Vaio.

Go to this thread Best Firewall and Anti-Virus Products.

Download the free AVG Anti-Virus and run a full scan.

Also download the free ZoneAlarm Firewall

Download Spybot Search and Destroy 1.4 and let it search and destroy any problems.

EDIT: You will need to remove Norton - the Uninstall tool can be downloaded from the link in the other thread.