topic Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!! in PCs & Accessories

HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sat, 14 Aug 2004 13:12:34 GMT

hi

right herss the whole story,,, not so long ago my computer got infected y this trojan which infected my firstreboot.exe i quarantined the file then delted it

now i just deleted the whole partition and installed windows xp pro and when i went to install my sound card my norton alerted me and said that it found a virus c:\windows\ system 32\firsaa43.rra trojan horse !!!!!!!!!!!!! and the sound card set up alerted me and said that it couldnt find firstsystem reboot.exe so it was unable to install

why didnt the deletion of the partition (there was only 1) kill the virus or trojan also why didnt it reinstall the firstreboot.exe

please someone help as i havent experienced a extreme error such as this before

kind regards ben

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

kee-lo_ — Sat, 14 Aug 2004 14:22:34 GMT

Hi Ben

I would download the latest drivers for the soundcard, scan them for viruses and hope they install.

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sat, 14 Aug 2004 14:41:19 GMT

i thought it might be the disk hat cam with the sound card as well so i scanned that an found nothing when i scan my pc now i find nothing

when i retry and install the drivers yet again it finds this virus and says it is in the same place access denied ect

the drivers of the sound card says my computer is missing the firstreboot.exe

and i did delete that file after it had be quarantined !!!!!!!

but installing a new os should have sorted that shouldnt it ?????

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

kee-lo_ — Sat, 14 Aug 2004 14:48:27 GMT

Thats wierd
What if you turn off Norton during install?

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sat, 14 Aug 2004 15:20:08 GMT

i will try it but that seems a little strange doing that

also i have searched for the trojan by the name it has provided and found nothing ??????????

and where am i meant to get the firstreboot.exe from if it doesnt come from a os ?????????

regards ben

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sat, 14 Aug 2004 15:22:24 GMT

can a virus be somewhere else other than in your drives ???????

does it move around your system could it have the intelligence to move at the right time to miss the scan ?????

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

kee-lo_ — Sat, 14 Aug 2004 15:24:08 GMT

firstreboot.exe is provided by Herculies apparently.

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sat, 14 Aug 2004 15:30:43 GMT

yo kee-lo where did you find that info ?????????

thanks regards ben

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sat, 14 Aug 2004 15:39:06 GMT

right something else has happened its strange lol

windows update had a driver update for the crystal sound which is for my sound card so i updated it and then tried to install the drivers this time i got a different msg from norton saying virus on your computer ect c:\windows\system32\firs23c6.rra

the same msg but with different numbers at the end ???????

does my norton think that the cd is installing a virus when it isnt ????

is that even possible.???

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sat, 14 Aug 2004 15:40:22 GMT

also the sound card installed when i had the windows xp home

and my firstreboot somehow managed to get infected...

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

kee-lo_ — Sat, 14 Aug 2004 15:49:52 GMT

This shouldn't really matter if you have

a) deleted the partition
b) reinstalled XP Pro
c) done a full install of the drivers for the Herculies soundcard

The info about firstboot was on google.

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sat, 14 Aug 2004 16:20:19 GMT

i done exactly all of that

i dont know what to do i am unable to find these viruses that are stated they only happen when i try and install the drivers for my sound card
they are different files each time with different virus names i cant find anything on google about the files that are stated (virus/trojan)

i dont understand this has confused me totally

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

kee-lo_ — Sat, 14 Aug 2004 16:22:37 GMT

Same here, I'm stumped

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

TygerTyger — Sat, 14 Aug 2004 16:37:31 GMT

Norton can be a bit of a pain detecting viruses that don't exist. It's a bit technical to explain and not really worth it, but there is an outside chance that a bit of code in the file is triggering Norton, and if you update the virus definitions that would explain why the detection changes. Why there would be no mention of it on google is a mystery though.

Email Hercules and see if they will email you the file, if not try filesharing programs, edonkey has a fairly wide file range.

The only explanation I can possibly think of is that there is an entirely different virus somewhere on your hard drive that's messing up Nortons detection, although that seems quite unlikely.

Try Trend Micros site, they do a free online virus scan which is good, see if it picks anything up.

Frankly I'm equally stumped.

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

kee-lo_ — Sat, 14 Aug 2004 16:40:16 GMT

I would avoid P2P - it's a breeding ground for viruses.

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sat, 14 Aug 2004 17:13:20 GMT

tyger the file firstreboot.exe is a hercules file and when i try the installation

you know when it installs and stats the fle it is installing above the loading bar

it says firstreboot.exe at the same time ????????
the pages that kee-lo found on the web stated that the file was a hercules file and was used at system start up

i have no other anti virus installed on my pc i have done the online norton and found nothing ???????

the have done a clean deletion of partition reformated and installed my os so i have hardly any programmes on my pc

norton internet security 2004
java
azureus
and my adsl modem

and that is it

my windows updates are fully up to date
my anti virus is fully up to date

i think i am just going to leave it to the fortissimo peeps as it seems to be a problem with the card if you ask me as i cant find the files that are sposed to be infected via a virus scanner or manually

the card installs a little funny compered to other cards

when i installed it last time the book insructed me to installed the card
windows will install the standard drivers for the fortissimo 3
then run the fortissimo disk install the drivers provided windows will then start the found new hardware wizard

then press the let windows instll reccomended

now that is a little strange if you ask me but it did work.....

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

kee-lo_ — Sat, 14 Aug 2004 18:28:51 GMT

Glad you got it to work.

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

reaper — Sun, 15 Aug 2004 08:02:56 GMT

nah i said that is how i did it last time this time i keep geting the stinking virus warning and the missing file warning

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

kee-lo_ — Sun, 15 Aug 2004 10:31:18 GMT

Really you should have installed all the essentials before Norton.

Re: HELP, FILE MISSING AFTER RESTORE !!!!!!!!!!!!!!!

TygerTyger — Sun, 15 Aug 2004 12:15:43 GMT

Yeah......why don't you just install it before Norton? Maybe you won't see the message again.