topic Re: Vaio VGC-V3S Network down after waking from sleep mode !! in PCs & Accessories

Vaio VGC-V3S Network down after waking from sleep mode !!

picman — Wed, 04 Jan 2006 11:57:41 GMT

Hi Vaio club. Here is the situation. Brand new VGC-V3S attatched to netgear Dg384GT router. When the system wakes from sleep, the network icon has red cross saying cable disconnected. The network port on the dg834 is up. There is no connectivity between the router and the Vaio.(Cable is in) Try to shut system down from this point and it stalls. There is some disk activity but it never closes down properly forcing a power button hold to get it to go down. On reboot everything is working.

Any body seen this before

ps hope I have posted in the correct forum

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

seb21__ — Wed, 04 Jan 2006 12:04:14 GMT

Take a look at VAIO Link for driver updates.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

picman — Wed, 04 Jan 2006 20:56:11 GMT

Did that already. There is no driver update just 33meg download of pre installed drivers which we already have on the recovery partiton and disks. Did not want to go for recovery yet as its only 3 days out of the box.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

seb21__ — Wed, 04 Jan 2006 22:38:17 GMT

I would contact VAIOLink. That sounds for me like a software problem.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

Piskie — Thu, 05 Jan 2006 10:05:58 GMT

I have just posted a similar thread re my new VGC V3S.

If the pc is left on for any periods of time without being used and programs running OR I leave it in hibernation mode.... I almost always return to find that a program (normally IE but now outlook instead sometimes) has become unresponsive and even able to shut down via Task Manager.. it jsut freezes. If I try and shut windows down everything ceases working becauses its trying to shut down and cant shut the problem priogram down. I too have to turn power on/off to resolve this.

Let me know if this sounds similar prob to you and if you manage to resolve. I may phone dealer later today.

Em

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

William — Thu, 05 Jan 2006 10:25:45 GMT

Maybe I am going mad, but I looked on Vaio Link for the V3 in a vain attempt to help.

I could only find the V1

OK its "new" but I am sure Rich mentioned in another thread that the V4 is on its way.

Whatever the cause it needs sorting by Sony. Maybe it will be a simple solution but until then no comfort for those suffering.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

rich912 — Thu, 05 Jan 2006 11:05:11 GMT

Maybe I am going mad, but I looked on Vaio Link for the V3 in a vain attempt to help.I could only find the V1

It is there William, keep going right to the end of the dropdown - in the VGC models.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

William — Thu, 05 Jan 2006 13:21:59 GMT

Maybe I am going mad, but I looked on Vaio Link for the V3 in a vain attempt to help.I could only find the V1
 
It is there William, keep going right to the end of the dropdown - in the VGC models.

You are right [:">] I was looking in the wrong "V" series.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

picman — Thu, 05 Jan 2006 21:43:36 GMT

Hi Piskie, yes those symptoms are exactly the same. Once it has come out of sleep mode and the network has lost connectivity, going in to task manager to do a shutdown just causes it to get bogged down trying to end some process, which it never does. Sometimes all the desktop icons dissappear , on another occasion you may get the windows is shuting down screen but it never gets rhere forcing a power button hold.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

rich912 — Thu, 05 Jan 2006 21:52:08 GMT

I seem to remember, from a while back, that some Vaio's exhibited the same symptoms due to a screensaver problem. This may have no relevance to your problem but it may be worth disabling the screen saver to see whether this has any effect.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

Piskie — Thu, 05 Jan 2006 21:53:46 GMT

Hi Picman grrr - then what can we do about it? Soo annoying to have problems like this on a new pc.. think the decaying piece of poo i was using was more stable!

My other major gripe is accessing the little cubby whole at the back right of the screen to plug network, usb devices and ariel etc in to... its near on impossible.. does the back panel remove to make this easier or is it jsut a case of balancing the screen on its head and hoping for the best like I have been doing? (surely not!)

Em x

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

Piskie — Thu, 05 Jan 2006 21:54:36 GMT

Thanks rich - will give it a go!

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

picman — Fri, 06 Jan 2006 19:42:14 GMT

More info. To try and prove wether this was a fault on the built in network port system was configured to connect to the Netgear dg834gt via wireless. Unfortunately this has made no difference to the fault. Also been informed that the clients previous machine VGC-V2 had the same problem but only happened aprox every 2 weeks. Slightly worrying that it's across 2 versions.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

vaio-freak — Sat, 07 Jan 2006 04:58:22 GMT

Hey guys,
I just wanted to confirm the same problem I am experiencing with my VAIO V520G model (it is a 20" US Model), I thought there was something wrong with the way I did some registry tweaking, so I had to do a system recovery.
Now after reading your posts here, I guess it is a common problem among VAIO V series. I am gonna do some research and see if VAIO Japan has some newer drivers.
Stan
P.S. VAIO VA series is not something I would think Sony would ever design..... I was disappointed the way it looks and kinda was happy that my V series rocks and made in Japan! VA's are made in China!

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

Piskie — Sun, 08 Jan 2006 16:26:12 GMT

I have noticed now that this problems occirs if the hibernation mode is used OR just by leaving the PC unattended for a period of time. Really not fit for purpose in my opionion.. back to the dealer for me.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

richardmford — Fri, 27 Jan 2006 19:27:27 GMT

Hi there - I know the V3S isn't very good for access to the ports, but have you tried sliding the back upwards ? I didn't realise and was poking away trying to get the USB cable in when it suddenly moved.

I also have the hibernation issue, however I've turned it all off in the Control Panel, power management options - at least until I can find a fix.

Hope that helps:smileywink:

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

jvc — Thu, 02 Feb 2006 21:49:08 GMT

Hi Picman,
Had a similar problem with V2S using a Wanadoo wireless broadband unit that came with its own usb receiver and software.Eventualy it would not work at all even after restarting the computer.
The thing that worked for us was to take the software of and not using their receiver and then reconfigured the internal Wireless by Internet options.
Hope any of this might have been of some help to you.

Regards.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

Igloocharlie — Sat, 04 Feb 2006 12:42:11 GMT

Network cards are designed to be on all of the time. This is because they can be started up when there is activity over network, known as wake on LAN. I think that this feature is not working properly and so is stalling the network card when resuming. Try flushing the Netbit cache by repairing the network connection.

btw, I have a DG834g router and have had problems with the network ports, i usuaully resolve it by moving the cable a round a bit. Also try rolling back router firmware to previous versions, version 3 especially I have found to be VERY buggy.

Re: Vaio VGC-V3S Network down after waking from sleep mode !!

simon.giesen — Sun, 05 Feb 2006 13:22:26 GMT

I picman,

well, I own the V1 computer and I experienced same problems by using the AVM FritzBox WLAN. I solved this issue by connecting the V1 via USB to the AVM FritzBox WLAN. Since then it's working fine.

Please try the AVM or a similiar router to assure that this is a problem with your network card/chip.

cu...