topic Rip off in PCs & Accessories https://community.sony.no/t5/pcs-accessories/rip-off/m-p/22860#M2505 <HTML><HEAD></HEAD><BODY><P>My 40GB player is still under warranty until May this year so i phoned them up to see if the battery can be replaced( i only get about 4 hours playback and its been like this since i bought it). i was told that batterys are not covered, so i asked how much they cost to buy...<BR />after being put on hold for a little while i was told they cannot send me one out as Sony dont support us changing batterys and i would have to send the player in to Sony to get it changed, i then asked how much this would cost. i was then hit with the price of £219, my god i could buy a video mp4 player for that and have change, this is shocking and im never buying sony again. <BR /><BR />anyone else had any problems with the battery??:smileycry:<BR /></P></BODY></HTML> Fri, 10 Mar 2006 11:57:20 GMT ChrisJ345 2006-03-10T11:57:20Z Rip off https://community.sony.no/t5/pcs-accessories/rip-off/m-p/22860#M2505 <HTML><HEAD></HEAD><BODY><P>My 40GB player is still under warranty until May this year so i phoned them up to see if the battery can be replaced( i only get about 4 hours playback and its been like this since i bought it). i was told that batterys are not covered, so i asked how much they cost to buy...<BR />after being put on hold for a little while i was told they cannot send me one out as Sony dont support us changing batterys and i would have to send the player in to Sony to get it changed, i then asked how much this would cost. i was then hit with the price of £219, my god i could buy a video mp4 player for that and have change, this is shocking and im never buying sony again. <BR /><BR />anyone else had any problems with the battery??:smileycry:<BR /></P></BODY></HTML> Fri, 10 Mar 2006 11:57:20 GMT https://community.sony.no/t5/pcs-accessories/rip-off/m-p/22860#M2505 ChrisJ345 2006-03-10T11:57:20Z Re: Rip off https://community.sony.no/t5/pcs-accessories/rip-off/m-p/22861#M2506 <HTML><HEAD></HEAD><BODY><P>4 hours playback seems very short and may well indicate your battery had a problem right from the start and should by rights be fixed under warranty.<BR />Sony are likely to try to wiggle out of their warranty responibilities relating to batteries which they are probably correct in stating are not covered.<BR /><BR />However, you have missed the obvious.<BR /><BR />The player IS STILL UNDER WARRENTY.<BR /><BR />Take it back to where you bought it as , franky , it's their problem NOT YOURS!!!<BR /><BR />The £219 to fix it is b*ll*cks<BR /><BR />The battery is probably available from SONY spares. Page 29 of the manual clearly shows it is intended for the user to be able to replace the battery.<BR />Don't give up so easily...<BR /><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.no/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /><BR /></P></BODY></HTML> Sat, 11 Mar 2006 09:09:54 GMT https://community.sony.no/t5/pcs-accessories/rip-off/m-p/22861#M2506 nickkr 2006-03-11T09:09:54Z