topic Why doesn't my vaio laptop allow me to watch videos online? This includes Youtube and BBC iplayer ? in PCs & Accessories https://community.sony.no/t5/pcs-accessories/why-doesn-t-my-vaio-laptop-allow-me-to-watch-videos-online-this/m-p/621061#M14438 <HTML><HEAD></HEAD><BODY><P><SPAN style="font-size: 12pt;">Hi Sofia121 and welcome.</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">This sounds like a Firewall problem.&nbsp; What AV Software do you have installed?&nbsp; Norton? McAfee?</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">Try disabling your AntiVirus and Firewall temporarily and see if this cures the problem.&nbsp; If your AV/Firewall is the problem, come back here for suggestions for the longer term.</SPAN></P><P></P><P><SPAN style="font-size: 12pt;"><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.no/html/@13A2E6A3774A8B47B4EC6F04089539E1/images/smilies/063.png" alt=":thinking:" title=":thinking:" /><BR /></SPAN></P></BODY></HTML> Tue, 01 Jan 2013 23:49:27 GMT Blencogo 2013-01-01T23:49:27Z Why doesn't my vaio laptop allow me to watch videos online? This includes Youtube and BBC iplayer ? https://community.sony.no/t5/pcs-accessories/why-doesn-t-my-vaio-laptop-allow-me-to-watch-videos-online-this/m-p/621060#M14437 <HTML><HEAD></HEAD><BODY><P>I have a new vaio laptop, everything's been going great for a while now. I went on holiday came back and all of a sudden I can't watch any videos online. The video screen goes white or just doesn't show up? I have updated my laptop but still have this problem. Any suggestions? </P></BODY></HTML> Tue, 01 Jan 2013 23:15:04 GMT https://community.sony.no/t5/pcs-accessories/why-doesn-t-my-vaio-laptop-allow-me-to-watch-videos-online-this/m-p/621060#M14437 Sofia121 2013-01-01T23:15:04Z Why doesn't my vaio laptop allow me to watch videos online? This includes Youtube and BBC iplayer ? https://community.sony.no/t5/pcs-accessories/why-doesn-t-my-vaio-laptop-allow-me-to-watch-videos-online-this/m-p/621061#M14438 <HTML><HEAD></HEAD><BODY><P><SPAN style="font-size: 12pt;">Hi Sofia121 and welcome.</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">This sounds like a Firewall problem.&nbsp; What AV Software do you have installed?&nbsp; Norton? McAfee?</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">Try disabling your AntiVirus and Firewall temporarily and see if this cures the problem.&nbsp; If your AV/Firewall is the problem, come back here for suggestions for the longer term.</SPAN></P><P></P><P><SPAN style="font-size: 12pt;"><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.no/html/@13A2E6A3774A8B47B4EC6F04089539E1/images/smilies/063.png" alt=":thinking:" title=":thinking:" /><BR /></SPAN></P></BODY></HTML> Tue, 01 Jan 2013 23:49:27 GMT https://community.sony.no/t5/pcs-accessories/why-doesn-t-my-vaio-laptop-allow-me-to-watch-videos-online-this/m-p/621061#M14438 Blencogo 2013-01-01T23:49:27Z Why doesn't my vaio laptop allow me to watch videos online? This includes Youtube and BBC iplayer ? https://community.sony.no/t5/pcs-accessories/why-doesn-t-my-vaio-laptop-allow-me-to-watch-videos-online-this/m-p/621062#M14439 <HTML><HEAD></HEAD><BODY><P style=";">Hii, OMG! Thank you so much! Been waiting for a reply all day, I'll check the firewall now. Iv got Norton. Thank you so much!&nbsp;&nbsp; </P><P></P><P>Message was edited by: Sofia121</P><P>Thanks again for the answer, I tried disabling my firewall but found it no help at all. When playing videos of any kind my laptop screen went white again and this time when I refreshed the paw a bunch of numbers and symbols came up. Any suggestions? Oh and I know it's not my Internet because I can clearly watch videos on my phone so it has to be my laptop. </P></BODY></HTML> Wed, 02 Jan 2013 09:35:17 GMT https://community.sony.no/t5/pcs-accessories/why-doesn-t-my-vaio-laptop-allow-me-to-watch-videos-online-this/m-p/621062#M14439 Sofia121 2013-01-02T09:35:17Z