topic Re: Touhpad buttons are not working properly in PCs & Accessories

Touhpad buttons are not working properly

MiiLeh — Thu, 08 Aug 2013 18:36:34 GMT

Some day ago both (left and right) buttons started to work like pressing both buttons. I have check all settings and they should be correct. I also updated drivers without benefits. Furthermore the problem is not mechanical, I opened computer and checked that physical buttons work as they should do.

If I use bluetooth mouse, there is no problem.

Could anyone have ideas what to do next?

Best,

Miika

Re: Touhpad buttons are not working properly

MiiLeh — Thu, 08 Aug 2013 18:46:47 GMT

And the laptop is Vaio VPCEE4E1E

-Miika

Re: Touhpad buttons are not working properly

Blencogo — Fri, 09 Aug 2013 19:28:46 GMT

Hi MiiLeh and welcome to the Sony Users Community.

You appear to have carried out the usual troubleshooting steps. As an external mouse works OK, it sounds like a hardware problem to me.

It is possible that a very small flexing of the palmrest when pressing the mouse keys is causing the effect you describe. Unfortunately, the only way to find out is to remove and then re-seat or replace the Touchpad module.

Re: Touhpad buttons are not working properly

MiiLeh — Tue, 13 Aug 2013 07:12:36 GMT

I think that there isn´t any problems with palmrest. I opened it and I used the small buttons on circuit board, which is under palmrest. Also these buttons on circuit board weren´t working problerly. So maybe it´s sofware problem?