https://community.sony.no/t5/camcorders/hdr-cx450-touch-screen/m-p/2561560#M4980 <P>Less than 1 month old. The screen is very unresponsive. The "OK" and "X" icons are placed at the edge of the top right frame and are partially obscured by the frame. It takes an inordiante time to register and make the intended selection. I have to fiddle around with the alignment of my finger and the screen to activate the command.&nbsp;</P><P>Is this a faulty screen? I can't find a Sony technical contact number or site that will deal with this matter. Or should I return it to the supplier?&nbsp; Overall the clarity and usefullness of the manuals and instructions are woeful and if the key input feature&nbsp; (The touch screen) is inadequate I can't see any value in the product.</P><P>&nbsp;</P><P>Any comments will be welcome, Thank you</P> Tue, 15 Jan 2019 11:51:55 GMT Kinaida 2019-01-15T11:51:55Z https://community.sony.no/t5/camcorders/hdr-cx450-touch-screen/m-p/2561560#M4980 <P>Less than 1 month old. The screen is very unresponsive. The "OK" and "X" icons are placed at the edge of the top right frame and are partially obscured by the frame. It takes an inordiante time to register and make the intended selection. I have to fiddle around with the alignment of my finger and the screen to activate the command.&nbsp;</P><P>Is this a faulty screen? I can't find a Sony technical contact number or site that will deal with this matter. Or should I return it to the supplier?&nbsp; Overall the clarity and usefullness of the manuals and instructions are woeful and if the key input feature&nbsp; (The touch screen) is inadequate I can't see any value in the product.</P><P>&nbsp;</P><P>Any comments will be welcome, Thank you</P> Tue, 15 Jan 2019 11:51:55 GMT https://community.sony.no/t5/camcorders/hdr-cx450-touch-screen/m-p/2561560#M4980 Kinaida 2019-01-15T11:51:55Z https://community.sony.no/t5/camcorders/hdr-cx450-touch-screen/m-p/2561591#M4981 <P>Hi <a href="https://community.sony.no/t5/user/viewprofilepage/user-id/794334">@Kinaida</a> and welcome to the Community <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.no/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P> <P>&nbsp;</P> <P>I'm sure it shouldn't be so troublesome.</P> <P>&nbsp;</P> <P>The Sony Support contact details are <A href="https://services.sony.co.uk/supportmvc/en/Contact/Email?cpint=spt-footer_contact" target="_self">Here</A></P> <P>(although if less than a month old, does it qualify for an automatic</P> <P>exchange / refund under thei retailer's returns policy?)</P> <P>&nbsp;</P> Tue, 15 Jan 2019 12:52:58 GMT https://community.sony.no/t5/camcorders/hdr-cx450-touch-screen/m-p/2561591#M4981 jumpsuit 2019-01-15T12:52:58Z