topic Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging? in Cyber-shot compact cameras

DSC-WX350 sockets - are there separate sockets for data transfer and charging?

EstherandJoe — Sun, 30 Oct 2022 18:10:18 GMT

Please would you tell me what the D shaped socket is for on the bottom of the DSC-WX350; is it for data transfer? If so, what type of plug fits this socket?

It appears that the charger lead fits in the side of the camera, but this is a slightly larger socket. I am used to camera where the data transfer and the charger use the same lead and socket.

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

danardeng — Sun, 30 Oct 2022 19:31:28 GMT

Probably it’s a service port.

https://helpguide.sony.net/gbmig/45298511/v1/en/contents/TP0000518185.html

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

EstherandJoe — Tue, 08 Nov 2022 14:48:46 GMT

I have successfully charged the camera but when I connect the USB lead from the camera to a laptop, the camera is not seen by Windows 10 so I cannot transfer the photos. Is there a different lead for data transfer, or do I need another lead and use the port on the bottom for data transfer?

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

danardeng — Tue, 08 Nov 2022 15:06:03 GMT

No, you have to remove the memory card and put it in a reader (most of laptop have one included on a side)

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

nodrog47 — Wed, 09 Nov 2022 15:33:28 GMT

the bottom socket is HDMI

the one on the side is for charging and wired data transfer

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

nodrog47 — Wed, 09 Nov 2022 15:41:09 GMT

change the usb port setting in menu/setup/to" Mass storage" you will then see the drive recognised in windos explorer

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

Anonymous — Wed, 09 Nov 2022 17:01:02 GMT

You will need to change the USB connection to Mass Storage first.

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

EstherandJoe — Thu, 10 Nov 2022 17:14:12 GMT

I have changed the setting to Mass Storage, but Windows 10 still does not see the camera in File Explorer.

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

EstherandJoe — Thu, 10 Nov 2022 17:17:22 GMT

What is the HDMI port used for?

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

Anonymous — Thu, 10 Nov 2022 17:33:59 GMT

Usually it's for remote shooting and for viewing the content on a TV.

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

EstherandJoe — Thu, 10 Nov 2022 17:54:40 GMT

I have changed the setting to Mass Storage, but Windows 10 still does not see the camera in File Explorer.

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

Elodin — Tue, 15 Nov 2022 16:23:34 GMT

Hi, if your computer doesn't recognize the camera, try checking the steps in this link and this link on how to connect it correctly to your computer. I hope this helps

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

EstherandJoe — Tue, 15 Nov 2022 18:09:52 GMT

Unfortunately, that doe not fix the problem.

Only Windows 7 and Windows 8 are mentioned in the Sony instrucions. Should it be possible to transfer files to a Windows 10 laptop?

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

EstherandJoe — Tue, 15 Nov 2022 18:16:46 GMT

Unfortunately, my laptop does not have a card reader slot in the size. I tried putting the memory ino a Kingston adapter and plugging that into a USB port, but then Windows says that it needs to format it. I obviously don't want to format it and lose my photos. So I have a memory card with photos and videos on it, but no means of transferring them. I can view the photos and video on the camera okay so the memory card must be okay.

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

danardeng — Tue, 15 Nov 2022 20:57:03 GMT

It could be the memory card damaged also if you can see on the camera.

Is possible that it has lost some format data, but the files are still inside.

Probably you need for a rescue software (usually the memory card brand supply any freeware software license with the card).

On the other side you should use a new memory card on the camera: any sign of data loss, is a sign of card deadlines.

Try a new card, insert on the camera, format on the camera, shoot some random picture, try now to download to your laptop

Re: DSC-WX350 sockets - are there separate sockets for data transfer and charging?

Anonymous — Wed, 23 Nov 2022 16:22:56 GMT

Just to remove the possibility that it might be your laptop, can you try it on another PC/laptop?