topic Re: Cyber shot error E:91:01 in Cyber-shot compact cameras

Cyber shot error E:91:01

Unhappyusercybershot — Fri, 09 Oct 2015 08:30:15 GMT

Cyber shot camera DSc-HX90 has a flashing error message E:91:01

relatively new and no web sites seem to know what problem or solution is except send back for repair

Any help appreciated from an unhappy customer ( I think LUMIX may be a better bet if not resolved).

Re: Cyber shot error E:91:01

Portmixus — Fri, 09 Oct 2015 15:56:54 GMT

Yes, these kind a problem are annoying...

Can you do anything with the camera? I think sending it in for repair is really the best solution.

These things happen, sorry!

Re: Cyber shot error E:91:01

Unhappyusercybershot — Sun, 11 Oct 2015 15:15:48 GMT

The real issue is everything works and no explanation of error code or why it happens Eg is it the flash ?We need it for a trip to Galapagos so a quick fix would be essential not 30 days in repair shop with outcome and cost unknown

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Re: Cyber shot error E:91:01

Portmixus — Tue, 20 Oct 2015 11:42:39 GMT

Your best shot at this moment is to do a factory reset and hope that problem won't come up again.

http://helpguide.sony.net/dsc/1510/v1/en/contents/TP0000576861.html

Re: Cyber shot error E:91:01

Unhappyusercybershot — Fri, 23 Oct 2015 23:57:12 GMT

Thanks for your response Portmixus but Factory reset failed
The lack of information on this error code has really prevented a sale to a friend who needed a reliable camera for a trip to the Galapagos I was happy with performance but build quality of the flash and eyepiece which is the one main USP of the camera especially in bright light I Remain suspicious of !
Still unhappy from Grumpy

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