topic i got sony a6400 from amazon uk and cant register it on sony account why? in Alpha & NEX interchangeable lens cameras

i got sony a6400 from amazon uk and cant register it on sony account why?

naelhad — Sat, 01 May 2021 07:56:53 GMT

I got the camera two days ago and it seems it recognise the code but doesn't allow me to register it

Re: i got sony a6400 from amazon uk and cant register it on sony account why?

mischof67 — Mon, 03 May 2021 17:21:44 GMT

I was reading somewhere that Amazon may not be an approved Sony retailer, (you may need to look at the small print.) I have no idea if this is the cause or if it is true. Allegedly, Sony won't honour cash back offers if a product was bought from Amazon.

Re: i got sony a6400 from amazon uk and cant register it on sony account why?

Joe_Dohn — Tue, 04 May 2021 10:55:39 GMT

It's not the retailer, it's probably the model number, try using "ILCE-6400" without quotes. Should work just fine.

Re: i got sony a6400 from amazon uk and cant register it on sony account why?

Zhushi — Tue, 12 Apr 2022 13:19:23 GMT

If it's any help. I registered the 18-135mm lens I bought from Amazon UK with no problems. There was a pop up saying that the serial number wasn't necessary to register. I did add that information, though.

Richard

Re: i got sony a6400 from amazon uk and cant register it on sony account why?

melonwalen — Sun, 25 Sep 2022 15:10:05 GMT

Hello everyone By the way, I agree with mischof67, it seems to me that the whole catch is that Amazon is hardly one of the official Sony suppliers.

Re: i got sony a6400 from amazon uk and cant register it on sony account why?

melonwalen — Tue, 27 Sep 2022 20:15:03 GMT

Hello everyone By the way, I agree with mischof67, it seems to me that the whole catch is that Amazon is hardly one of the official Sony suppliers. It's clear that we can't say for sure, but it seems to me that this is the case. But this is definitely not a reason to abandon such an amazing platform which amazon price compare/ because they have a large number of other advantages. In particular, there is no unjustifiably inflated price, which is very important for all of us now, isn't it?