topic Re: Cmt fx 350i in Hi-fi Systems

Cmt fx 350i

Sparkiejon — Mon, 31 Dec 2018 10:49:42 GMT

The protect warning keeps coming up which tells me there's a problem with the iPod connector. I've never used an iPod on this device, how do I get rid of this warning?

Re: Cmt fx 350i

Sean_Mc — Wed, 02 Jan 2019 10:16:56 GMT

Hi there,

Welcome to the Sony community.

Please try the following steps -

Turn off the unit, and remove all speaker wires from the back. Then turn the device back on and check if the issue is resolved. If it is still having the same issue, turn off the device again leave it off for at least 30 minutes before turning it on again.

Inspect the speaker cords. If a cord is frayed or in contact with another terminal, an error will occur. Fix the connection to prevent a short circuit.

If the warning message is still appearing I would recommend getting in touch with the support team here.

Best wishes,

Sean Mc

Re: Cmt fx 350i

Sparkiejon — Wed, 09 Jan 2019 07:30:39 GMT

The model of my device is HCD FX350i and the serial number is 6132325. I hope this information will help you to find an answer to my problem.