topic Re: CMT-S20B mini hifi : dab scan always when switching on in Hi-fi Systems

CMT-S20B mini hifi : dab scan always when switching on

hwolny — Wed, 21 Oct 2015 16:02:47 GMT

I have a CMT-S20B mini hifi (the one with both FM and DAB radio).

Every time I switch on the hifi, a DAB scan is performed which lasts about 1 minute.

This happens even if I have previously used the hifi with a DAB staion saved on one of the presets. Is there a way to stop this very annoying dab scan EVERY TIME I turn on the hifi?

Thanks.

Re: CMT-S20B mini hifi : dab scan always when switching on

autoscan — Thu, 26 Nov 2015 18:57:21 GMT

I have experiencd the same, anyone know how to clear it, it's very annoying

Re: CMT-S20B mini hifi : dab scan always when switching on

riponian — Wed, 02 Dec 2015 18:58:40 GMT

I too have this problem straight out of the box. Sony support suggested the only answer was to do a factory reset but I am unable to do tha as the stop plus EQ buttons do absolutely nothing. Support promised to phone back but nothing happened. Going to take it back to Currys for a refund as I'm fed up with getting Absolute Rock every time I turn DAB on.

Very disappointed, not the quality I expected from Sony equipment

Re: CMT-S20B mini hifi : dab scan always when switching on

jezza_p — Sat, 02 Jan 2016 19:52:41 GMT

Same problem here. Tried complete reset to factory settings and still happens.

Can somoeone from Sony please respond!

I went back to shop (Currys) and the display model does not do this. If Sony can't fix it's a return for refund.

Re: CMT-S20B mini hifi : dab scan always when switching on

Anonymous — Fri, 15 Jan 2016 01:25:53 GMT

Hi all

Sorry for delays in replying - I have reported this issue to Sony for investigation. Any info recieved will be posted back to this thread.

Cheers

Re: CMT-S20B mini hifi : dab scan always when switching on

Anonymous — Sat, 16 Jan 2016 10:59:16 GMT

Hello all

Can anyone please confirm if this happens from Standby and not when the AC plug is pulled out or fully switched off?

Cheers

Re: CMT-S20B mini hifi : dab scan always when switching on

jezza_p — Sat, 16 Jan 2016 11:14:27 GMT

It makes no difference. From standby or power off; using the remote or
button on unit front; if you have previously completed the scan manually
or automatically; if you have set presets / clock / timer; regardless if
you were listening to DAB or a CD or ipod when you put it in standby -
when you turn it on it always goes immediately into the DAB scan and
tunes to whatever station it finds that is the first in the resulting
alphabetical list of found stations.

Edited by Quinnicus to remove personal information

Re: CMT-S20B mini hifi : dab scan always when switching on

Anonymous — Sat, 16 Jan 2016 11:18:32 GMT

Thank You @jezza_p

This issue is currently being investigated by Sony Engineers

Cheers

Re: CMT-S20B mini hifi : dab scan always when switching on

waddelldj — Wed, 27 Jan 2016 15:42:33 GMT

Any news on this? I can't take mine for refund as I'm (a) way out of warranty, and (b) I've cut and extended the speaker cables because they were way too small!

Re: CMT-S20B mini hifi : dab scan always when switching on

riponian — Wed, 27 Jan 2016 17:08:17 GMT

Nothing positive - been referred to engineers for comment. I took mine
back for refund within 48 hours of buying it so have really lost interest
in the topic!!!

Re: CMT-S20B mini hifi : dab scan always when switching on

Anonymous — Wed, 17 Feb 2016 15:42:57 GMT

Good afternoon all

Recieved some feedback from Sony today. They have request that you contact them in regards to getting this repaired or exchanged for another one as its likely to be a hardware fault which needs rectifying.

Contact details are HERE or Repair Centre HERE

Thank you.

Re: CMT-S20B mini hifi : dab scan always when switching on

jpderuiter — Tue, 03 Jul 2018 20:31:00 GMT

Hi,

I know that this thread is old, but I had this same issue, contacted support, and got a solution you can do yourself:

Reset the radio to factory settings.

This is how to do it:

Disconnect the power cord for 60 secs, and then reconnect, and then turn on the system.
Hold down the stop button (■) on the remote and the EQ button on the radio until “RESET OK” appears.

After the factory reset the scanning on powerup stopped.

Hope this wil help others with this issue as well.

Re: CMT-S20B mini hifi : dab scan always when switching on

hwolny — Wed, 04 Jul 2018 13:38:34 GMT

I tried the above method and can confirm it DOES NOT WORK. The radio still does a DAB scan whenever it is switched on.

Re: CMT-S20B mini hifi : dab scan always when switching on

riponian — Wed, 04 Jul 2018 21:51:10 GMT

Rubbish product. Returned to vendor for full refund. Totally ruined Sony's
quality reputation in my view. Never buy Sony again.