Brand new wh1000xm3 will not power up

groeny — Sun, 12 Jan 2020 15:53:03 GMT

I opened up my new wh-1000xm3's yesterday. Everything seemed to work. I updated to firmware 4.2.2 and now I cannot power up the headphones. Cannot reset. cannot do anything. Please help. Thanks

Betreff: Brand new wh1000xm3 will not power up

IamNic — Sun, 12 Jan 2020 19:58:21 GMT

Hello @groeny,

did you charge it?

Have you tried a hard reset?

Here is the help article on how to perform an initialization: https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703081.html

Here is the help guide for a normal reset: https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703078.html

- Nic

topic Betreff: Brand new wh1000xm3 will not power up in Portable Audio

Brand new wh1000xm3 will not power up

Betreff: Brand new wh1000xm3 will not power up