https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693962#M8869 <P>I installed IOS update 13.3 yesterday (18th Dec 2019) and can confirm the app now works for me.</P><P>&nbsp;</P><P>&nbsp;</P><P>Regards</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 19 Dec 2019 10:46:55 GMT markspj 2019-12-19T10:46:55Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692708#M8840 <P>After the latest update the app wont go past the second Terms and Conditions. Tried to reinstall bit no luck. I use iPhone XR. Anyone else have this?</P> Mon, 16 Dec 2019 20:21:55 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692708#M8840 SmirreF 2019-12-16T20:21:55Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692729#M8842 <P>Hello&nbsp;<a href="https://community.sony.no/t5/user/viewprofilepage/user-id/432471713">@SmirreF</a>,</P> <P>&nbsp;</P> <BLOCKQUOTE><HR /><a href="https://community.sony.no/t5/user/viewprofilepage/user-id/432471713">@SmirreF</a>&nbsp; schrieb:<BR /> <P>After the latest update</P> <HR /></BLOCKQUOTE> <P>do you mean latest update of the phones OS or the latest update of the app?</P> <P>&nbsp;</P> <P>- Nic</P> Mon, 16 Dec 2019 20:49:41 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692729#M8842 IamNic 2019-12-16T20:49:41Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692793#M8843 <P>Latest app update.&nbsp;</P> Tue, 17 Dec 2019 06:21:56 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692793#M8843 SmirreF 2019-12-17T06:21:56Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692802#M8844 <P>Hello&nbsp;<a href="https://community.sony.no/t5/user/viewprofilepage/user-id/432471713">@SmirreF</a>,</P> <P>&nbsp;</P> <P>can you tell me your current iOS update version as well, so I can forward your issue to the support team?</P> <P>&nbsp;</P> <P>- Nic</P> Tue, 17 Dec 2019 06:57:36 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692802#M8844 IamNic 2019-12-17T06:57:36Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692806#M8845 <P>Its 13.1.3</P> Tue, 17 Dec 2019 06:59:56 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692806#M8845 SmirreF 2019-12-17T06:59:56Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692807#M8846 <P>Hello <a href="https://community.sony.no/t5/user/viewprofilepage/user-id/432471713">@SmirreF</a>,</P> <P>&nbsp;</P> <P>I forwarded it to the support.</P> <P>&nbsp;</P> <P>- Nic</P> Tue, 17 Dec 2019 07:00:43 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692807#M8846 IamNic 2019-12-17T07:00:43Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692809#M8847 <P>Thank you very much!</P><P>Merry Christmas to you.</P> Tue, 17 Dec 2019 07:02:26 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692809#M8847 SmirreF 2019-12-17T07:02:26Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692811#M8848 <P>Hey&nbsp;<a href="https://community.sony.no/t5/user/viewprofilepage/user-id/432471713">@SmirreF</a>,</P> <P>&nbsp;</P> <P>Merry Christmas to you as well. I hope the support can resolve the issue in the next day or two.</P> <P>&nbsp;</P> <P>- Nic</P> Tue, 17 Dec 2019 07:04:24 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2692811#M8848 IamNic 2019-12-17T07:04:24Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693456#M8860 <P>Hello&nbsp;<a href="https://community.sony.no/t5/user/viewprofilepage/user-id/432471713">@SmirreF</a>,</P> <P>&nbsp;</P> <P>according to support the latest iOS update fixes the issue.</P> <P>&nbsp;</P> <P>- Nic</P> Wed, 18 Dec 2019 12:20:03 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693456#M8860 IamNic 2019-12-18T12:20:03Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693457#M8861 <P>Thank you, i will try<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Wed, 18 Dec 2019 12:23:52 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693457#M8861 SmirreF 2019-12-18T12:23:52Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693458#M8862 <P>Hello&nbsp;<a href="https://community.sony.no/t5/user/viewprofilepage/user-id/432471713">@SmirreF</a>,</P> <P>&nbsp;</P> <P>kindly report back.</P> <P>&nbsp;</P> <P>- Nic</P> Wed, 18 Dec 2019 12:25:55 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693458#M8862 IamNic 2019-12-18T12:25:55Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693962#M8869 <P>I installed IOS update 13.3 yesterday (18th Dec 2019) and can confirm the app now works for me.</P><P>&nbsp;</P><P>&nbsp;</P><P>Regards</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 19 Dec 2019 10:46:55 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693962#M8869 markspj 2019-12-19T10:46:55Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693980#M8870 <P>Hello&nbsp;<a href="https://community.sony.no/t5/user/viewprofilepage/user-id/1577741227">@markspj</a>,</P> <P>&nbsp;</P> <P>thank you for confirming, that the app now works without issues.</P> <P>&nbsp;</P> <P>- Nic</P> Thu, 19 Dec 2019 11:10:54 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2693980#M8870 IamNic 2019-12-19T11:10:54Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2694030#M8871 <P>It works!!!</P><P>&nbsp;</P><P>Merry Christmas!</P> Thu, 19 Dec 2019 13:24:44 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2694030#M8871 SmirreF 2019-12-19T13:24:44Z https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2715332#M9226 <P>Still The same issue.&nbsp;</P> Sun, 02 Feb 2020 13:00:41 GMT https://community.sony.no/t5/portable-audio/headphones-app-freezes/m-p/2715332#M9226 Haag69 2020-02-02T13:00:41Z