https://community.sony.no/t5/portable-audio/touchpad-wh-1000xm3/m-p/2692722#M8841 <P>Hello&nbsp;<a href="https://community.sony.no/t5/user/viewprofilepage/user-id/481217293">@Knipselis123</a>,</P> <P>&nbsp;</P> <P>have you tried to <A href="https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703078.html" target="_self">reset</A>/<A href="https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703081.html" target="_self">initialize</A> your headphones?</P> <P>&nbsp;</P> <P>- Nic</P> Mon, 16 Dec 2019 20:37:58 GMT IamNic 2019-12-16T20:37:58Z https://community.sony.no/t5/portable-audio/touchpad-wh-1000xm3/m-p/2692707#M8839 <P>I have had these&nbsp;<SPAN>WH-1000XM3 for quite some time,but now after installing Firmware 4.2.2 for the headphones,im experiencing issues-whenever i go into to the Sony Headphones App,it shows that my battery is 0%,but my voice guide says the actual percentage.</SPAN></P><P><SPAN>But the worst things is ,Whenever i touch the touchpad on my ear,the headphones turn off,i cant use the touchpad at all,it just turns off instantly.</SPAN></P> Mon, 16 Dec 2019 19:35:21 GMT https://community.sony.no/t5/portable-audio/touchpad-wh-1000xm3/m-p/2692707#M8839 Knipselis123 2019-12-16T19:35:21Z https://community.sony.no/t5/portable-audio/touchpad-wh-1000xm3/m-p/2692722#M8841 <P>Hello&nbsp;<a href="https://community.sony.no/t5/user/viewprofilepage/user-id/481217293">@Knipselis123</a>,</P> <P>&nbsp;</P> <P>have you tried to <A href="https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703078.html" target="_self">reset</A>/<A href="https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703081.html" target="_self">initialize</A> your headphones?</P> <P>&nbsp;</P> <P>- Nic</P> Mon, 16 Dec 2019 20:37:58 GMT https://community.sony.no/t5/portable-audio/touchpad-wh-1000xm3/m-p/2692722#M8841 IamNic 2019-12-16T20:37:58Z